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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Multiple MOH sources

    We all know only one source for MOH is a limitation in Shoretel. Our situation: We have site A with SG120 and PRI/Site B has SG60 and using trunks off site A. Due to both sites using trunks from site A we may only have one source. Has anyone figured a way to silence MOH on specific stations? We must stop cross advertising in multiple companies sharing Shoretel. Silence is acceptable in this situation......