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  • Auto Attendant issue

    Hello all

    I have an issue with an AA menu. i am on build 13.24.2504 and when a create a new AA menu it does not recognize and DTMF tone. So basically if i dial the number to the AA and the greeting thank you for calling ABC company if you know your extension you can dial at any time. when i start dialing an extension the system tells me that it does not understand that request. it makes no difference which button i press. On the other hand the default AA works fine with no problems, it only happens with new AA menu's. Any suggestions or comments

    AJ

  • #2
    RE

    Never mind i figured it out. i did not tell it what to do for multiple digits

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