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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Change DCHP \ IP configuration on IP Phones

    This is content is no longer available.
    Last edited by ggremel; 08-24-2011, 09:55 AM. Reason: old - impacting job search

  • #2
    Guess I do not see what the problem is.

    Disable your current DHCP server and setup a new DHCP server. THe phones will automatically find a DHCP server via broadcast.

    If you want to manually assign then enter ther setup on the phone by rebooting and entering the password and turning DHCP off or if the phone is already running, press MUTE 73887# which will also take you to the setup.

    Comment


    • #3
      No service

      The CTO recently left the company and did not release the Sonic Wall credentials. No one on site has this information and the Sonic Wall is not renewing the IP assignments. I am trying to bypass the DHCP server as a temporary fix.

      Comment


      • #4
        You will have to find a way to disable it. YOu can reset the sonicwall or try to get into it via safe mode http://www.admilan.com/2007/pdf/Manu...TZ_170_FAQ.pdf

        Either way, you will need to disable that DHCP server on there before you can setup a DHCP server somewhere else on the same network.

        Comment


        • #5
          Originally posted by getzjd View Post
          You will have to find a way to disable it. YOu can reset the sonicwall or try to get into it via safe mode http://www.admilan.com/2007/pdf/Manu...TZ_170_FAQ.pdf

          Either way, you will need to disable that DHCP server on there before you can setup a DHCP server somewhere else on the same network.
          Double edged sword here. Sonicwall doesn't usually project Option 156, only standard settings, so more than likely the phones are statically assigned the FTP server settings, so a second DHCP server to "get by" wouldn't be all too bad....but I wouldn't do it for an extended amount of time.

          definetly reset the password on the Sonicwall and disable DHCP.

          Charles

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