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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Data import utility

    Anyone use the data import utility. I have an install, 8.1 with about 200 users and have never worked with .csv files. Wondering if anyone has a good template, or if not, do I have to populate all the fields, or just the ones I want. Thanks for any input.

  • #2
    You should find a template in:

    Program Files\Shoreline Communications\Shoreware Server

    I have used it (earlier today in fact) to bulk import users. It is very useful and could be completed by the customer if they were willing.


    • #3

      Thanks, I found it yesterday and forgot to update on here.