Deleting user VMs

[southeasternMI]

Is there a way to delete user vm from the director or the server files themsevles. I looked in the Shorelinedata/VM/extension folders but didn't see any messages in the folders. Where can I find VM messages so I can delete them if a box gets to filled?

[Jason Learmouth]

Have a look in the Maintenance Guide for the CFG tool which is a command line tool that lets you manage mailboxes.

You can't delete from SWD and you may find the easiest way is to use the VM Viewer on the client PC.

[southeasternMI]

I'll have to look at the CFG tool, because they don't use the client. I just thought there was an easier way. There has got to be a place where those messages are kept and associated with an extension.

[Palitto Consulting]

You can delete the voicemail wave files themselves from the proper folder under Shoreline Data, but this doesn't remove the messages. We have written a small tool that might fit your needs. It runs from any client that has call manager installed. A screenshot appears below:

[nikroft]

thats sweet

[Rocky]

You can delete the voicemail wave files themselves from the proper folder under Shoreline Data, but this doesn't remove the messages. We have written a small tool that might fit your needs. It runs from any client that has call manager installed. A screenshot appears below:

Palitto Consulting,

I really like your voicemail tool. How can I get it?

Rocky
InhouseIT