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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • international options

    we're looking into doing some business in europe in the very near future. our main office is in the u.s. we'd like to set up toll free dialing for callers from the u.k. to us as well as cost effective long distance from us to the u.k. we don't have a site there and are not planning on adding a site there in the foreseeable future.

    does anybody have (good) experience with alternatives to either or both of these leveraging sip for the long distance calls, an alternative carrier or something else?

    we're on shoretel 7.5