Announcement

Collapse
No announcement yet.
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Importing external records to db

    Is there an utility that is used to import external address records.
    If not, I would need to know which table they get imported into.
    Thanks for your help,

  • #2
    Where do you want to import these records to? The Server or the Call Manager Client? There is no import utility to pull addresses on to the server. You can however, import contacts into your Call Manager Client.

    Comment


    • #3
      Well I would like to import, using a third party application, to the db for off system contacts.
      So basically I need to add cutomer name and phone #'s to the directory. There are 1500 names and #'s that need to be added and importing to the db would of course be the easiest.
      We can import to the db, but are not sure what field to import to?

      Comment


      • #4
        Hold off, this will be addressed in a future release.

        Comment


        • #5
          If you're interested in a solution right now, feel free to call our office. We should be able to work something out, as this is not a very hard thing to do. Please speak with Bryon Palitto at 330-335-7271.

          Comment


          • #6
            We succesfully installed the third party info, but we have run into another issue. The new directory info doesn't show in the PCM/phone directory unless we go into and save the new directory enties. We have 2000 new entries, now that would defeat the whole purpose.
            Any idea how to get around this.

            Comment

            Working...
            X