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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Need assistance choosing equipment

    Hi, I'll try to keep this short. I'm new to setting up IP phone systems.
    I have an existing T1 with 1 RJ45 connection to an Inter-Tel analog PBX running 40 phones and 2 oprerator stations. I want to replace the antiquated Inter-Tel with Shoretel. The T1 that is inplace is a 1-24 channel CAS TG 2048 with ESF/B8ZS Frame and E&M Wink signal. The DNIS is 4 digit. There are 10 800 numbers which overflow to a single POTs number. There are 12 Local Access Analog Lines that are used for fax - I would like to put these on the T1 and set up a fax server, but to start off with: What is the correct switch, considering a future need for more phones? Shoregear 120, or Shoregear 90, or Shoregear 90BRI, or Shoregear 60? Do I need a Shoregear T1? Also, Do I need to get POI network switches to power the phones? Any and all input would be much appreciated. Thanks, Mark. [email protected]

  • #2
    It depends on the number of internal analog lines you need. A 220T1a might do the trick. However if you need more lines a t1 and a 120 I think would be the way to go. I use a multi tech fax finder and it works for me most of the time. Just make sure to setup a person to get all of the faxes that donít do trough or are sent to the wrong did. We are very happy with our shoretel system and our partner.