Does the Shoretel hand off the call - ShoreTel Forums

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huffditty

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Join Date: Apr 2008

Posts: 100
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#1

Does the Shoretel hand off the call

09-18-2008, 02:24 PM

Quick question, does Shoretel switches, and off the call after is is established or does it somehow stay involved with signaling. I have a problem with softphones that are over a VPN connection calling each other, no voice but it does ring and look established.

Thanks in advance.
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cburgy

Senior Member

Join Date: Dec 2006

Posts: 931
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#2

09-18-2008, 04:40 PM

voice is a RTP stream between the end points.
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southeasternMI

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Join Date: Apr 2007

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#3

09-25-2008, 06:39 AM

I beleive the thing the switches do is just setup and break down of calls.
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svalles

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Join Date: Jul 2006

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#4

09-25-2008, 08:52 AM

There is no relay or proxy the communication is handed off to each softphone. Which means you need to have tunnels from everyone to everyone to get this to work.

Sergio Valles
[email protected]
# 909-972-0398 Direct
Certified ShoreTel Engineer
http://www.intelesysone.com
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