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  • dialing from mailbox

    I am running 8.0 13.9.5704 and I am finding that I can't dial an extension from a mailbox. Did this feature goaway? Do I need to upgrade?

  • #2
    What are you trying to do?

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    • #3
      Once in someone's mailbox and listening to their greeting, dial a valid extension number and be transferred to that extension.

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      • #4
        We are running the same build and I can dial out to another ext. Is st8 5704 your first upgrade to 8 from one of the 7 or 7.5 versions? Because I can tell you that when we upgrade from 7.5 to 8 for some reason a lot of settings changed back to default. So there is a good chance that may have occured. I don't know if there is a permission that would allow the X-fer from a mailbox, but its something to look at.

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        • #5
          No this is a fresh multi site install.

          Ok I just wanted to make sure that I wasn't smoking too much crack

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          • #6
            I am on 9.1 and also unable to dial from a mailbox while listening to someones greeting, I have looked high and low and can't find a setting...has anyone else had this issue?

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