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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • aspen
    The short answer is no. You can not Disable the sleep on the backlight of the phones.

    You can extend the time out. If I rememeber correctly the max you can set it to is 60 mins. The seeting is in the config file for the phones on the server. You have to change the file and then reboot the phone.

    The backlight sleeping was added because the led in the phone burn out over time (about 18 months). Thats on of the main reasons the 230 does not have a backlight.

    Leave a comment:

  • Flipmstr2
    started a topic backlight on 560 and button box

    backlight on 560 and button box

    Is there a way for the devices that have backlights NOT go to sleep but rather have the backlight on all the time?