Hey fellow Shoretel Installers,
I have a customer that has completed a rollout of Windows Smartphones using Windows Mobile 5. The issue is playing the voice mails when they are attached to an e-mail and sync to the smartphone. The default media player, says "unknown format". I know that Shoretel compresses the .wav file.
My question to the group is, has anyone found a codec that can be downloaded to the smartphone in order to play the compressed .wav file. or another program that can take the default media place?
Thanks for your help.
I have a customer that has completed a rollout of Windows Smartphones using Windows Mobile 5. The issue is playing the voice mails when they are attached to an e-mail and sync to the smartphone. The default media player, says "unknown format". I know that Shoretel compresses the .wav file.
My question to the group is, has anyone found a codec that can be downloaded to the smartphone in order to play the compressed .wav file. or another program that can take the default media place?
Thanks for your help.
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