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  • Different Ring Tones

    Can I set a different ring tone for a phone that is monitoring another extension when the other extension rings? What about if the user is just a member of a hunt group that helps on over-flow.

    I have one user that will help to answer the phone for another department if they can't answer. I have it setup as a "backup" hunt group and the user is a member of that hunt group. However the ring tone is the same as her own workgroup.

    I know...confusing..

    Thanks
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