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  • shoretel 230 phone at home with vpn tunnel to work

    i've successfully setup a vpn tunnel to work from my home to my work network...and my IP phone 230 is working well when placing a call to both subnets in my work network: and

    however, oddly is the issue where if i press the Voice Mail button the shoretel voice prompt cannot be heard...cannot listen to voice mail, why?

    i am able to ping and access the voicemail server from a laptop right next to the phone. I can ping the phone from the voicemail, there is obvious connection between the two....but, something is missing. my vpn rules allows all traffic bidirectionally.

    via the vpn tunnel i can access all types of resources without limitation from home to the work network...and, i can access the home computer and ping the phone from my work network.