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  • Auto Attendant Updating?

    I have two auto attendants that are constantly updated during the week and I need to have the department personel start doing it as I do not have the time. Is there a way for me to setup a user for them to update their auto attendants without giving them access to other items in shoreware director?

    I see I can setup new admins & roles but nothing specifically for allowing access to just the auto attendants.

  • #2
    Is it just the audio? or the prompts too?

    If it is just the audio, then in the newer version (maybe 7.0+...maybe 7.5), you can have them record the messages via the VM system.

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    • #3
      Just the audio. We are on 7.5. Can you explain how they would do it through VM?

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      • #4
        Charles - I got it working through VM. Thanks for the tip.

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