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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Shoretel 8.0 Feedback

    There are a number of us on the forum that have been involved with 8.0 for quite a few months and have shared (to a limited degree since it just came out of beta) our thoughts on the new release.

    As more people are implementing 8.0 for new customers (and existing with a business case), I was hoping we can start a thread to share feedback (Shoretel frequents this forum).

    What do you like about 8.0? What is your favorite new feature?
    What don't you like about 8.0?
    Will you make use of SIP extensions with other handsets? If so, why?