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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • 2 PRI's

    I have 2 PRI's at 2 different locations. Is there a way to have the DNIS maps replicate to each other when there is a change. We are using the 2nd PRI for a redundant backup. If I lose one PRI then it will failover to the second but I don't want to enter the DNIS changes / adds to both PRI's. Not that it's hard, just more room for error.