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  • Hunt Groups - Extensions using Communicator set to Mobile

    We have many end users working remotely at this time. We have instructed our users to configure Communicator for use with a Mobile phone through "Configure Phones..". They then switch Communicator from "Primary Phone" to "Mobile". Extension to extension works normally. Any calls to an extension ring through to the user's mobile phone number.

    We have hunt groups that live on switches between multiple sites. (Shoregear 120/24). When dialing a hunt group with users that are set to Mobile, the call rings once on all extensions then send the call directly to one number.

    Is it possible to allow hunt groups to simultaneously ring multiple mobile users and pass the call to the extension who answers? Is there a specific configuration necessary for this to function?

  • #2
    Office anywhere, or external assignment (depending on the era and name you prefer) is not supported on Hunt Groups because the Hunt Group does not have a good way to track all the users and know who answers.

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