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  • Shoretel 14.2 and access to Shoretel Director

    Running Shoretel 14.2 and I am having issues accessing Shoretel Director with Internet explorer 11. I used to be able to access it just fine, until IE 11 became unstable on my Win7 machine.

    I switched to Win10, but still can't get it to work properly. Its trying to download a sound file, which doesn't work for some reason.

    Any suggestions?

  • #2
    You can't use remote desktop?
    Randy Wensmann
    [email protected]
    (408) 385-3485


    • #3
      In IE add your site to the "Compatibility View Settings" and "Local Intranet". Then confirm that you allow active x settings and popups for your site. You should only have a popup for a few things and those are browser connectors that should be able to load in your browser. Menus, schedules, and the diagnostic screen are usually where this would happen.
      Lance Paddock
      BTX | Business Telephone eXchange
      1(800) 289-0299


      • #4
        Originally posted by rwensmann View Post
        You can't use remote desktop?
        You mean remote into the ShoreTel server?

        i can do that, but much rather use my desktop PC In the office.

        I’m trying to change my DNIS table from 4 digit to 10 digit. It’s hard to do it remoting Into the server.