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  • dial plan to accommodate Twilio 933 emergency calling test

    We are implementing Twilio SIPs utilizing an Adtran 908 device. We would like to test emergency information on the Twilio SIP using their 933 test number. What changes would need to be made to our trunk dial plan to allow 933 calls?

    Current trunk dial plan (setup during original install):

    ;-2A<Y.>X.%40G<+X.>x011X.%740G<+MX.>xmX.%540G<+M(646 |718|917)X.>xmX.%140G<+MNX.>xmX.%140G<(14|[2-8])11>X.%40G<+M8(00|22|33|44|55|66|77|88)X.>xmX.%140 G<+M[2-79](00|22|33|44|55|66|77|88)X.>xmX.%540G<101X.>X.%40G <0Y.>X.%40G;40M<*(67|82)X.>xxxX.%40G

    Does anyone have a good reference for the dial plan syntax? I haven't been able to locate a good resource document.

  • #2
    You shouldn't have to change anything in the dial plan. If they support it, just send the call out that trunk and it should accept it.

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    • #3
      Add 933 to the site's emergency numbers.

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      • #4
        Originally posted by B08bydigital View Post
        Add 933 to the site's emergency numbers.
        I had originally done this, but the call didn't go through. I think I found on the Adtran config a line that needs to be added. " accept 933 cost 0" as there was already a line for 911.

        As for dial plans. Does anyone have a good resource for the syntax?

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        • #5
          Do you already have the 1 or 2 documents from Shoretel about Dial Plans (I attached one and then the "cheat sheet" which is kinda hard to read, but I think there is/was another one out there)?
          To be honest, I guess they are helpful, but I feel like there is a lot more that needs to be explained.
          I honestly wouldn't want to mess with dial plans unless I have already exhausted all other options. Like in your case, if you are using 3 digit extensions, you could configure 933 as an off system extension that gets sent directly to the Adtran.
          I assume the Adtran is pretty customizable and may be easier to manipulate things there. I often used a Patton Smartnode in the past for manipulating things like called number or caller ID.
          Attached Files

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          • #6
            Originally posted by B08bydigital View Post
            Do you already have the 1 or 2 documents from Shoretel about Dial Plans (I attached one and then the "cheat sheet" which is kinda hard to read, but I think there is/was another one out there)?
            I had reviewed KB12996. I had not seen this cheat sheet. Thank you for your assistance. It appears that adding the line to the Adtran did allow the 933 call to be made with the number also added as an Emergency Number for the site.

            I will use the cheat sheet to understand what is included in this dial plan that was already setup on the system.
            ;-2A<Y.>X.%40G<+X.>x011X.%740G<+MX.>xmX.%540G<+M(646 |718|917)X.>xmX.%140G<+MNX.>xmX.%140G<(14|[2-8])11>X.%40G<+M8(00|22|33|44|55|66|77|88)X.>xmX.%140 G<+M[2-79](00|22|33|44|55|66|77|88)X.>xmX.%540G<101X.>X.%40G <0Y.>X.%40G;40M<*(67|82)X.>xxxX.%40G

            Thank you

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