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  • How to move from huntgroup to workgroup

    Hello, Is there a quick and dirty guide for replacing a huntgroup with a workgroup?

  • #2
    No. You will have to create the workgroup from scratch.

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    • #3
      Its super easy...
      1. Note the members of the hunt group (and DID or how calls reach it)
      2. Create new workgroup
      3. Add members
      4. Update call routing to point to new workgroup
      5. Use Trunk Test Tool to make sure calls are routing to the work group
      6. Delete hunt group.

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