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  • Mitel Client Availability State

    We just upgraded to Mitel and out HR department wants us to block the ability for users to see who is on the phone with who.. through the Client. Can someone shed some light on how to do this? thanks

  • #2
    Did not see this on the last build of Connect. Used to be you would hover over the contact and it would give you the connected party. Not seeing that on the last build 1807 sp1.. Haven't installed 1807sp2 yet.

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    • #3
      Should be a CoS (Class of Service) setting for the user group that can be disabled.
      Uncheck the box for "Show caller ID name and number for other extensions".

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      • #4
        oh goodness. thanks so much

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