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  • Block unwanted numbers

    We are getting an increasing amount of ROBOT calls

    Any ideas how we can block them on shore tel?

    Thanks

  • #2
    Short of funneling through a user profile with professional so you can build a bad number list to route to an AA that hangs up, not much we can do.

    We are now getting tons of bad calls on cell phones as well, until the government steps in and stops allowing these guys go get away with it they will only get worse. They have the originating IP and circuit numbers and they can easily check those against the numbers they are spoofing. A few carriers are starting to work on this prior to the government stepping in. Google robo calls or spam calls and you will see a ton of stuff going on around that problem.
    Randy Wensmann
    rwensmann@btxchange.com
    (408) 385-3485
    www.btxchange.com

    Comment


    • #3
      We use the Nuisance Call Handler

      Comment


      • #4
        Nuisance Call Handler works well, just not something you can do for free. Your ShoreTel / Mitel partner can help you with purchasing that.
        Randy Wensmann
        rwensmann@btxchange.com
        (408) 385-3485
        www.btxchange.com

        Comment

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