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  • External Assignment Numbers - Limit

    (ShoreTel Build 21.80.7840.0)

    Hello everyone,

    It looks like the external assignment number limit is 7. Is there anyway to increase this limit?

    Thanks.

  • #2
    How many numbers are you trying to assign a user? what are you trying to accomplish? I'm sure if you describe the scenario someone might come up with a better solution

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    • #3
      Originally posted by bhaikalis View Post
      How many numbers are you trying to assign a user? what are you trying to accomplish? I'm sure if you describe the scenario someone might come up with a better solution
      Hi, we have two campuses. At each campus, we want to publish one number that would be used to contact the security office. Once the caller dials that number, we want the call routed to the security guard's cell phone. There's a different security guard each night. So, if we add all of our security guard's cell phones as external assignment numbers, to the main number, then we can accomplish this easily. However, the cap is at 7. We may need 10 or more in the future.

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      • #4
        Maybe try using a route point combined with a schedule?

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