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  • bwall
    started a topic Connect Version 21.87.9727

    Connect Version 21.87.9727

    getting this error in D&M under Servers
    ShoreTel-VMWebService (paused) anyone seen this before? I can't start the service it just says paused.

  • augie
    replied
    Was a defect that was fixed in later version. Alternatively you can copy the contents of "C:\Program Files (x86)\Shoreline Communications\ShoreWare Server\VMWebService" from a newer build (like 4128) and replace the entire folder on your 9727 build. I would make sure the service is stopped completely and delete the entire folder first. Once the new folder is there, fire up the service.

    TAC has reported that doing a repair or uninstall/reinstall fixes the issue, but my experience was different.

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  • bwall
    replied
    weird thing is that it does not seem to affect anything. everything is up and working. just more annoying seeing red in the D&M

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  • jshepherd
    replied
    I have seen this before on my servers - the only thing I can do to fix it is to restart the server. the service is just hung up.

    Leave a comment:

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