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  • IP 230 going direct to voicemail

    Hi all... I have an IP 230 phone that when receiving calls from other extensions it goes straight to voicemail... I have reset, cleared and restored to factory settings but alas the problem remains. I have swapped the handset out for another which fixes the problem for that user, however if I allocate the phone to another user the problem follows the phone... Any ideas?
    Thanks

  • #2
    I would suggest delete the extension/account the phone is using right now from Director and recreate it.

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    • #3
      Thanks David.. I'll give that a go

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