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  • Workgroups in Connect

    When calling workgroup recorded name and greeting not playing, only default system message is playing.
    Also no message waiting notification for workgroups are working for it's members.
    This is latest connect Build 21.87.3629.0
    Does anyone else noticed this issue?

  • #2
    Do those users have agent licenses or are they just standard licenses?

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    • #3
      I posted about this already: https://www.shoretelforums.com/forum...-3629-0-hotfix

      You can download a hotfix I've linked in my original post.

      Alternatively you can just upgrade to the build that just came out last week.

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