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  • Connect Contact Center Director Administration Guide

    I was looking through the "Mitel MiVoice Connect Contact Center Administration Guide" for Call Profile information and it says to refer to the "Connect Contact Center Director Administration Guide" for specifics (pg14). As far as I can a "Connect Contact Center Director Administration Guide" doesn't even exist. Where do I find this mysterious document?

  • #2
    I've attached a version of the admin guide we got when we implemented (its a little older, from 2017, prior to the Mitel Purchase) it includes some specifics about Call Profiles on p13-14
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