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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Bluetooth Headset with Softphone!

    I was bored, so I hooked up a BlueTooth headset (from a cellphone) to my XP Pro laptop, and used my softphone to make some calls! Got about 30 feet of distance or so. I was using an IOGear Bluetooth 2.0 class 1 USB key, and a Motorola H700 headset.

    Anybody else ever integrate bluetooth decives with the softphone? What kind of distance did you get?

  • #2
    The one we at ShoreTel recommend the most and works well is the Voyager from Plantronics. You can get the Headset + Bluetooth dongle. Cool part is the Prosono software from Plantronics allows you to control answer / hangup from the button on the headset. Basically Plantronics has written software to work with our SoftPhone. Not to mention the Bluetooth dongle is tuned for VoIP traffic! This is for sure better then carrying around the CS-50 USB. perfect if your on the road!!!