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  • IP420G - Soft volume on speaker phone.

    I am looking for some advice as we are having issues with our IP420G handsets volume. The Volume is fine if both ends are on handsets or speaker phone at the same time. As soon as one party is on speaker and the other on their handset the party on handset sounds really quiet.

    I have tried to adjust the audio gain using the custom config files for the handsets but increasing either the analog or digital gain 1 notch creates really bad distortion.

    Do we have any other options?

  • #2
    have you tried just increasing the volume on the phone itself while on a call? not through config files but if i remember correctly you can use the volume keys on the phone itself to adjust the volume.


    • #3
      Are you using any other phones besides IP420G? Are you positive its a hardware issue?