14.2 Communicator - Speed Dial list disappeared

[robmcdougald]

Hello,
I have a user that claims his speed dial list from his Communicator client has disappeared. Is there anyway to recover this?
Thanks!

[Carlos]

I had this happen to me twice back on 13.3. I ended up having to rebuild the user profile in both instances. Actually it may have been when they were on 13.1.

[robmcdougald]

Yes, I looked at his machine and the list is gone. However, when I type in a contact name in the quick search it shows "speed" when I pull up one that was on his list.

[bhaikalis]

have you verified it actually disappeared on his client? if i remember correctly you can set those up on the users profile in director as well.