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  • Call record button

    Hi,

    Is there a way to use " RECORD" button to trigger automatically to record calls, i have to press each time to record calls but was checking if someone has found a way. Thanks.

  • #2
    No, the default recording capability of the ShoreTel is on-demand. There are a number of ShoreTel add-ons and third party applications that use that underlying functionality to record calls automatically, but I am not aware of a way to do that without additional software.

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    • #3
      Right. We use Shoretel call recorder and set up profiles to automatically record. It works great. It is an add on though like blanning said.

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