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  • False Answer on SIP

    Is there a way to disable false answer on the shoregear switches or maybe in the SIP profile?

    Seems our switches are configure to answer the call when made from a sip line.

    Our problem is that our software calling out on the sip line cannot detect if a call was not answered because the shoretel system is answering and then dialing the number, so it looks like the phone was answered for any number the software dials.

    Thoughts?
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