Announcement

Collapse
No announcement yet.
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CM error: anyphone to softphone timed out

    I met a issue recently. I can login CM but meet a error "anyphone to softphone timed out" when I switch to softphone from primaryphone.
    anothing abnormal is a error message "RPC server unavailable" when I change "Forwarding destination". Does anyone meet this error?
    here is the log file in dvm.
    68: (5040) 09:50:14.968 CST [CSIS-DBINTF] DBINTF DLL starting
    4868: (5044) 09:50:14.968 CST [CSIS-DBINTF] dbwatcherThread
    4868: (5044) 09:50:14.968 CST [CSIS-EQ] CEventQueue::CEventQueue() - with mutex (0x020958E8)
    4868: (5040) 09:50:06.157 CST [CSIS-CONNDLL] CCSISSvrCONN::getDBNumberInField, Unknown variant type 16 in GetDBNumberInField for DTMFPayloadType
    4868: (5040) 09:50:06.157 CST [CSIS-CONNDLL] CCSISSvrCONN::getSystemInfo: DNDigits 4, AllowPCMUpgrade 1, LDAPIntegration 0
    4868: (5040) 09:50:06.172 CST [CSIS-CONNDLL] CCSISSvrCONN::initializeSvr, this ip addr[0] = 0x14013C0A
    68: (5040) 09:50:06.688 CST [CSIS-CONNDLL] CCSISSvrCONN::initializeSvr, ip=10.60.1.20, name=SZN-DVM, addr=10.60.1.20, id=3
    4868: (5040) 09:50:07.219 CST [CSIS-CONNDLL] CCSISSvrCONN::initializeToSvr, registry error.5 2

    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.672 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5320) 09:50:12.735 CST [CSIS-AB] CCSISSvrAB::getDBStringInField failed to get item for field NTLoginName
    4868: (5324) 10:00:16.625 CST [CSIS-DBINTF] (Error) DBIntf.cocreateinstanceHelper failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:00:16.625 CST [CSIS-DBINTF] (Error) CDBManagedIPPhones::coCreateInstance failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:00:16.625 CST [CSIS-ISAPI] (Error) szn-xianghui.xianghui.liu: RPC Error - RPC_S_SERVER_UNAVAILABLE (0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-DBINTF] (Error) DBIntf.cocreateinstanceHelper failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-DBINTF] (Error) CDBManagedIPorts::coCreateInstance failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-ISAPI] (Error) szn-xianghui.xianghui.liu: RPC Error - RPC_S_SERVER_UNAVAILABLE (0x800706BA)
    4868: (5324) 10:01:28.641 CST [CSIS-DBINTF] (Error) DBIntf.cocreateinstanceHelper failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    68: (5324) 10:00:16.625 CST [CSIS-ISAPI] (Error) szn-xianghui.xianghui.liu: RPC Error - RPC_S_SERVER_UNAVAILABLE (0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-DBINTF] (Error) DBIntf.cocreateinstanceHelper failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-DBINTF] (Error) CDBManagedIPorts::coCreateInstance failed: RPC Error - RPC_S_SERVER_UNAVAILABLE(0x800706BA)
    4868: (5324) 10:01:20.188 CST [CSIS-ISAPI] (Error) mycomputer name.my username: RPC Error - RPC_S_SERVER_UNAVAILABLE (0x800706BA)

  • #2
    it is fixed. thanks

    Comment


    • #3
      What was the fix for this? We are having a similar issue. Thanks.

      Comment

      Working...
      X