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  • changing usernames on the fly

    Hello all, I have a small issue that I hope I can find an easy answer to. I work at a medical office. We have some turnover of staff from time to time. When a staff person gets replaced, I have to reconfigure their call manager software to reflect the new user name, then copy their windows profile to the default user folder so that anyone else who logs into the machine will have the call manager software available to them. Is there an easier way to do this? Where are the shoretell call manager settings stored? Thanks for any advice you may have, I've been doing it the hard way for nearly 7 years!