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  • account codes

    is there any way to add account codes into a phone during conversation, i know how forced account codes work and you a can add the codes when optional via call manager ,but i have users who are not using call manager who require to enter the codes in

  • #2
    A number of higher-model phones (Such as 265, 565) support an XML-based interface for displaying information on the phone. A custom interface could be programmed via this system to allow entering of account codes. This also requires additional licensing (A Phone API license per phone).

    There are ways to do this on older model phones, but there is no dedicated API for controlling these phones.