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  • Some telephone number can't dial.

    It always displayed "Reorder Tone" when I dialed 95533,95588 and so on. but other numbers, like 10000, 114, 110, 13534456789, 82880848 all of them are Ok. 95533, 95588 they are numbers of bank. Only they i can't dial.

    Who can help me?

  • #2
    Are you dialing "9" to call external?

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    • #3
      Originally posted by Bobby_Digital View Post
      Are you dialing "9" to call external?
      of course.. other numbers are Ok.

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      • #4
        Well, its not of course. Over here they dial "0" for external.

        Well, I would do a PRI trace and see what numbers Shoretel is sending out. Also, check the event logs.

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