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  • missed calls?

    Hi, I'm trying to view all missed calls (specifically from external numbers) to all numbers that came in during a certain time period. Is there a way to do that on a report or something similar? I know how to go machine to machine and use the advanced call manager to view call history. There has to be a way to do this from the server...

    I'm using Shoretel 7.5 - any help would be greatly appreciated!

    Thanks,
    Eric

  • #2
    Trunk Activity detail report.

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    • #3
      Thanks so much! I wasn't sure if it logged missed calls on that report, so just tested by calling and hanging up after a ring or so and it was logged...

      Thanks again

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