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  • Searching call notes

    Shoretel 10.2

    We are able to note our calls using the Add to Call Note feature in the Call Manager.

    Now that the notes are there, how do we search and find the note we are looking for?

    Lets say I get a call about a boat. I make a note that the call is about a boat. Now I want to find all the calls that were noted with boat. How do I do that?
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