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  • shoretel adding area code of 408

    i just changed out my lines to be sip lines. After that I notice that when I call out on that handset to a number 541 123 45xx it switches it around to 408 123 45xx

    It does not happen when i put 1 541 or if i use the PCM to dial out. Any ideas?

  • #2
    In Director, click "Sites". Select the site you would like to change.

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    • #3
      ... then what?

      The area codes usually need to match on the site and the trunk group.

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      • #4
        Thanks bkuhn. That fixed it.

        1. go to Director
        2. Click "Sites"
        3. Change the number you want in "Local Area Code:"
        4. Hit Save.

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