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  • Turn Off Trunk Info Displayed on Phones

    When receiving a call, is there any way to suppress the Trunk ID from scrolling on the phone display along with the Caller ID?

  • #2
    The information you see may be coming from the second column of the DNIS map table in Director. Have you tried blanking that field out and trying it to see if this accomplishes what you want?

    Another option would be to remove the number from the DNIS table and add it as a DID instead,

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    • #3
      Actually, what I want to suppress is what trunk and channel of the PRI the call is coming in on. For some reason, that is scrolling on the display along with the Caller ID.

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      • #4
        This info is coming from the ShoreGear hosting the trunk.

        Administration->Switches->etc...
        You can shorten the description.

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