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I'm trying to add a button to use with a call pickup group. Should be simple, right? 
Here's the deal. I've added a call pickup group. The group works like it should. Now I'm trying to add a group pickup button on either a 560G or on a toolbar on PCM. The button form allows me to add a pickup button, but when I try and enter the pickup group extension in the button form extension field, Director fails to find the pickup group extension. Running 7.0. I've got a ticket in to ShoreTel on this but haven't heard back yet.
Here's the deal. I've added a call pickup group. The group works like it should. Now I'm trying to add a group pickup button on either a 560G or on a toolbar on PCM. The button form allows me to add a pickup button, but when I try and enter the pickup group extension in the button form extension field, Director fails to find the pickup group extension. Running 7.0. I've got a ticket in to ShoreTel on this but haven't heard back yet.
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