Question on Reporting Capabilities

[dtorrisi]

I was asked if there was a way to tell how many simultaneous calls were made from a specific sites' T1 box. Does anyone know of a way to get this information?

[Tenny321]

I think you can do the reports from the server to get the logs. I would give you more info but our logs are currently not working.

[VonZipper]

What version are you on? I have a query setup to tell you how many calls were in progress on a PRI at any one time. I use it to calculate when I need to add more PRI circuits or to tell how often a site may have a busy signal.

[Forum]

A Query? What versions does it work on?

[dtorrisi]

What version are you on? I have a query setup to tell you how many calls were in progress on a PRI at any one time. I use it to calculate when I need to add more PRI circuits or to tell how often a site may have a busy signal.

We're currently running ShoreTel 6.1, Build 11.13.7103.0

[Tenny321]

How do you run the query?