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  • PCM import outlook address book

    Is there any mapping table for MS Outlook address book field and ShoreTel PCM contact data field? Can it be modified?

  • #2
    Can any one know?

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    • #3
      Can you rephrase the question?

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      • #4
        When importing data from Outlook address book to PCM directory, PCM will capture the data in Outlook and create the directory, say PCM using the data "First Name" field in Outlook for the field "First Name" showing in PCM directory.

        I would like to see any possibility to change the field mapping between PCM directory and Outlook address book?

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        • #5
          Ah, so instead of saying "First Name" you want it to say something else?

          We have the same problem in Germany. You have to create an enhancement request with Shoretel. "Maybe" they will make the change for you.

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          • #6
            i see....

            because we found that PCM use the business field to display mobile number ..... it should be the wrong mapping.

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