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  • Reporting on Route Points

    Hello,

    Does anyone know if its possible to report on the extension number of route points?

    Thanks,
    sean

  • #2
    Have you tried it? I'm inclined to say no.

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    • #3
      The data will be available in CDR. I don't know if ShoreTel's reports will allow you to choose the extension, but I think they will. If they do not, third party reports still could.

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      • #4
        This works under User Activity Reports from shoretel.

        Thanks,
        Sean

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