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  • Reset user to default settings

    Is there a way to reset a user's settings to default, on both the client end and on the Director end? We just rolled out a couple months ago, and I have a user who is not receiving their email notifications about voicemails in their inbox. It used to work fine, but now it doesn't work. I'm not sure if something is screwed up or if the user did something.

    Ver 9.2
    Build 14.41.9506.0

    Thx

    Kevin

  • #2
    I would try uninstalling the Outlook feature on the shoretel call manager on the clients machine then re-installing it. See if that fixes your issue.

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