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  • Telco 'Authorization Codes' output to CDR.

    Has anyone found a log file, CDR report or any other source of information that would show 'out pulsed digits' after a Dialed number? I am looking for a report of some type that will show my CDR that will include my Telco's 'Auth Codes'. I am not having any luck, any ideas?
    Thank you, in advance, for any help.

  • #2
    This information is not captured by ShoreTel in CDR, but it should be available in a log file (TMS-NCC, if I remember correctly).

    We could write a service which can monitor this via TAPI as well.

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    • #3
      Thank you for your reply...I will take a look.

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      • #4
        You can telnet to your T1 switch and run a PRI debug to capture all the digits being sent out.

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