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  • Intercom to Headset

    Anyone been able to setup the intercom feature to announce directly into a users headset?

    When we intercom each other right now it defaults to the speaker phone - with the default off-hook preference to headset.

    If we go off-hook on the headset an intercom goes to the headset, only when sitting idle does the intercom go over speaker phone.

  • #2
    This can be done with custom software. There may also be a way through ShoreTel, but I don't know what that would be.

    I tried handsfree mode and it did not seem to work. Good idea, though!
    Last edited by Palitto Consulting; 05-05-2010, 11:17 AM.

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    • #3
      I have not tried this but what if you use handsfree mode?

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      • #4
        Forgot I posted this thread - handsfree did not seem to work like Palitto mentioned.

        Pallito, I think we'll be contacting you about the custom with our next phone call about the other projects we're working with you on.

        Thanks!

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