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  • Could not load folder information.

    Hi,
    I wanted to import my Outlook 2003 contacts into my ShoreTel Call Manager.

    I go to:
    Options and Preferences->Oulook and Install Outlook Voicemail Integration.
    Next I check the box Import contacts from Outlook.

    I click on -> Import Option Button it Fails with error message.
    "Could not load folder information."

    I have Outlook 2003 with ShoreTel 10.1

    So far I have tried:
    1)Remove all Outlook Profiles.
    2)Create only one Outlook Profile
    3)Set Outlook as my default e-mail in Internet Explorer.

    Does anyone have the fix?
    Thanks
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