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  • Caller ID question

    Can anyone help me on this?

    When an internal caller dials an extension that is forwarded to an external number, the original caller can see the number that the call is forwarded to.
    (like a cell).

    example:
    ext. 7777 calls 8888 which is forwarded ->910-555-5555.
    ext. 7777 can see the ext. 8888's cellular number of 910-555-5555.

    Is there any way to turn this off?

  • #2
    One way: Instead of forwarding the call, use External Assignment.

    Comment


    • #3
      Thanks for the quick reply!:thumbup1:

      OK. That works, but I was looking for an easier way for the user. Right now, the user's are changing the call handling mode in order to accomplish the forward. Any other input?

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      • #4
        With PCM the external assignment should not be any more difficult than a mode change.

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